Customer Monetization Method
Generate More Predictable Repeat Business and Customers on Demand
What Is The Customer Monetization Method?
The DoCorporate Customer Monetization Method . . .
helps improve your customer communication by having us do it for you, behind the scenes. This provides you with a method to generate more predictable repeat business and customers on demand.
Why This Helps You Become A More Valuable Corporation or LLC.
The Customer Monetization Method helps keep your business on the top of your customers’ minds through consistent email and SMS text communication with options to enrich your customer relationships through managed social posting and review requests.
This reduces your dependency upon advertising to generate business and creates predictable cash flow which makes your business more attractive for acquisition and financing.
How This Helps You Stand Out In A Competitive Marketplace
It’s becoming increasingly more difficult to build and maintain a customer base. Competition is fierce and consumers have more choices than ever before.
The Customer Monetization Method nurtures your customers by establishing consistent communication that immediately differentiates your business from all the other commercial correspondence they receive.
How Does The Customer Monetization Method Help Me?
The technology built into our customer monetization method has made it possible for small business owners to leverage automation in ways that were previously unaffordable and inaccessible to them.
Our DoCorporate Customer Monetization Method accomplishes 9 things:
Customer Attraction
We create and implement "push button irresistible offers" that attract and close your ideal customers on demand.
Customer Communication
We provide done-for-you, multiple touch point, behind-the-scenes communication that nurtures your customer relationships.
Customer Retention
We create and implement "push button irresistible offers" that entice your existing customers to buy from you again and again.
Dormant Customer Reactivation
We create and implement "reactivation offers" that help reawaken dormant customer relationships.
Increase Referrals
Happy customers can easily be incentivized to tell their family, friends and peers about your products, services and about your business.
Increase & Improve Online Reviews
The Customer Monetization Method incorporates a review request process into the the customer communication flow.
Increase Customer Long Term Value (LTV)
The Customer Monetization Method helps increase the average number of visits per customer, the number of people they refer and the average amount they spend.
Reduce Dependency Upon Paid Advertising
Getting more repeat business reduces your dependency on advertising to acquire new customers. Studies show it costs 6x more to acquire a new customer.
Add or Expand eCommerce
Customer Monetization Method makes it very easy to add eCommerce to your business or expand your online store and your existing customer base will convert much better than cold traffic
1. Attracting New Customers, Clients & Patients
Offer Display
To attract new customers, clients and patients, you’ll need to get “push button irresistible offers” in front of them. These are no brainer offers that get your ideal customers to take immediate action.
Customer Monetization Method
ONLINE OFFERS
- On Your Website
- On Your Google Business Profile
- On Facebook
- On Instagram
- In Your Email Correspondence
Customer Monetization Method
OFFLINE OFFERS
- In Your Location
- Included With Your Delivery, Products or Paperwork
- In Your Treatment Rooms, Offices or Tables
- In Print Ads
- In Mailings
Irresistible Offer
The key to attracting new customers is to offer them something that’s hard for them to say “no” to… something “irresistible”.
The offer should be easy to redeem and be available to them immediately.
Providing multiple access options (SMS text, QR code and website link) makes participation easy.
Opt In
Your offers require the prospective customer, client or patient to enter their name, email and phone number to get the offer. They have to opt in. Doing so delivers your offer to them and enables you to communicate with them in the future and make offers to bring them into your business.
Opt In Page
Your Customer Monetization Method includes an opt in page that we customize and host for you. This opt in page is the gate through which the interested person must pass to receive your “irresistible offer”. The page is optimized for desktop and mobile.
The opt in page is designed to be consistent with the flyer and your company branding. Optionally, you can request or require name, email and mobile number on the form submission
2. Customer Communication - Nurturing The Relationship
Now that you have your customer’s information, you have the most important part…a way to reach them.
Now you need to reach out.
That’s where our Customer Monetization Method comes in. The behind-the-scenes communication nurtures your customer relationships.
This provides a channel, you control, to deliver offers and incentives to them, throughout each week and each month.
It creates opportunities to bring them into your business again, to refer others, to attend online or in-person events or to visit your online store.
Because the our Customer Monetization Method communication utilizes “intelligent automation”, we’re able to segment these customers by applying “tags” based upon their actions.
Short Term Follow Up
Follow up continues for you, automatically. Our short-term follow up includes a mix of 3 to 6 emails and SMS text messages over a ten to fourteen day period.
These messages include new special offers, review requests and short personalized messages.
The follow up message content includes community information, tips, humor, suggestions and cash surge generating “irresistible offers. Once a recipient takes an action, they’re removed from the remainder of short-term follow up automatically.
Long Term Follow Up
3. Customer Retention
Bring Back Customers, Patients & Clients More Frequently
If your customer base isn’t a reliable source of monthly profit and cashflow, you’re working harder than you should be. Repeat customers spend up to 300% more than one-time customers (according to RjMetrics) and are nearly 5 times more likely to buy from you. We nurture your long-term customer relationships through our email and sms multi-touch communication method.
Get Customers To Spend More When They Come Back
The Customer Monetization Method segments customers based upon their responsiveness and purchase history. This provides the intelligence necessary to present them with product and service offerings tailored to their wants, needs and preferences. We gather this intelligence, analyze it and report it to you transparently, inside your dashboard. Together, our team works with yours to create fresh offers that, based upon their prior history, are more likely to resonate with them and lead to them spending more with you.
You can’t do this with one-time customers, which is why their Customer Long Term Value (LTV) is so low.
Existing Customer Campaigns
Our Customer Monetization Method focuses on presenting “irresistible offers” to your new and existing customers when they’re at your location, then following up with them to get them to keep coming back.
There’s also a base of customers, clients or patients that aren’t routinely at your office, practice or place of business.
Our “Core” method enables you to reach these customers. These customers are ones you wouldn’t consider “dormant”. For whatever reason, they just haven’t been in to see you in a while.
We’ll help change that.
Together, our team works with yours to create fresh offers that, based upon their prior history, are more likely to resonate with them and lead them to purchasing.
4. Reactivating Dormant Customers, Clients & Patients
You’ve already won over your customers, you just need to reconnect with them and “remind them to come back”. We implement a proven email and SMS campaign that reawakens your dormant customer relationships and gets them doing business with you again. Many will thank you for reaching out and reconnecting with them.
Dormant Customer Reactivation
You’ve already won over your customers, you just need to reconnect with them and “remind them to come back”.
We implement a proven email and SMS campaign that reawakens your dormant customer relationships and gets them doing business with you again. Many will thank you for reaching out and reconnecting with them
5. Increasing Referrals
Do you have a customer referral system?
Most businesses don’t.
Referrals are not the same as reviews. Asking customers to leave an online review is different from getting them to refer business. Both are very important, but you need to have a system for each (which, as a Customer Monetization Method customer, you will).
Happy customers can easily be incentivized to tell their family, friends and peers about your products, services and about your business. Some will do so without any encouragement, but that’s not something you can count on.
Frequent communication with the customers on your SMS and email list should include suggestions and incentives for them to refer business and introduce people in their circles to you.
A restaurant for example, can offer VIP tables that include premium seating and off-menu items for customers that bring their friends. You could offer special invitations for your customers to present to their friends and reward them with special gifts like a bottle of wine.
Practitioners and professionals can offer free consultations and special invitations to services created for “special patients and clients” only. Free introductory services are also great incentives for existing patients and clients to refer people in their circles.
Properly Leveraging Social Media
Our social media posting helps turn browsers into customers by transforming your social accounts from digital ghost towns into educational, informational destinations that provide insight and updates to visitors interested in your business.
Our web-based platform consolidates all of your social accounts into a single interface that we use to post to each of your connected profiles 2x daily.
6. Increasing and Improving Your Online Reviews
The recency and frequency of online reviews plays an important role in local business organic ranking. Google places a lot of weight on reviews when deciding which businesses to place at the top of organic and Google Business Profile rankings.
People look at and trust online reviews almost as much as personal recommendations.
People have been conditioned to look at online reviews as part of their decision making process, particularly for local brick and mortar businesses. Businesses with higher star ratings get far more calls and direction requests than businesses with lower star ratings. They get more customers as result.
The Customer Monetization Method incorporates a review request process into the the customer communication flow.
Regardless of the industry you’re in, requesting reviews on a regular basis has become an important marketing component. The Customer Monetization Method includes these requests as part of your managed customer communication and as a result we can track the effectiveness of these efforts and impact upon your star rating.
Online Review Requests
Obtaining a consistent flow of new reviews is very important.
Consumers make decisions about contacting a business based upon recent reviews, not older ones. Reviews older than 3 months aren’t seen as relevant.
The Customer Monetization Plus Method includes “Review Requests” as part of the initial and ongoing communication.
7. Increasing Customer Long Term Value (LTV)
The Customer Monetization Method helps increase the average number of visits per customer, the number of people they refer and the average amount they spend. The greater your net margin, the more valuable your business becomes.
8. Reducing Dependency Upon Paid Advertising
Advertising is becoming increasingly more expensive. Relying on it to acquire a new customer makes it difficult to increase your net margin. According to American Express, it’s 6 to 7 times more expensive to acquire a new customer than it is to keep an existing one.
The Customer Monetization Method helps offset these costs by increasing the contribution each customer makes to your business by coming in more frequently, referring others and by spending more when they come in.
Advertising is becoming increasingly more expensive. Relying on it to acquire a new customer makes it difficult to increase your net margin. According to American Express, it’s 6 to 7 times more expensive to acquire a new customer than it is to keep an existing one.
The Customer Monetization Method helps offset these costs by increasing the contribution each customer makes to your business by coming in more frequently, referring others and by spending more when they come in.
Customers On Demand
The most valuable aspect of The Customer Monetization Method is that it enables you to generate “Customers On Demand”.
How?
Let’s say you’re having a slow week or slow night?
All you need to do is send us a text and within minutes we can send your offer to hundreds of your existing customers.
Can you do that right now?
Powerful. Fast. Cashflow.
9. Adding or Expanding eCommerce
Many businesses have been forced to move online since Covid-19.
The challenge for many business owners is not only managing this new channel, but communicating with customers and prospects.
Ongoing communication requires automation. Without it, it’s very difficult to manage an eCommerce component of your business.
Launching a new service or targeting a new demographic, online or offline, is much easier to do when you have a database of customers you’re communicating with. You get to introduce your products and services to them directly. This provides an opportunity to test the waters and reduce your risks.
(If you don’t yet sell online, don’t worry the Customer Monetization Method makes it very easy to add eCommerce to your business).
The Customer Monetization Method Explained
We bring everything you need together into a single platform that we manage for you.
This method enables us to:
- Report to you 24/7 online
- Communicate intelligently with your customers
- Create and tracking the effectiveness of your offers
- Tell you where to allocate resources (what's working)
- Tell you what to eliminate (what's not working)
- Spread the word about your business offline
- Market your reviews and reputation online
Leveraging Intelligent Automation
Because we’re able to utilize automation, we can deliver the Customer Monetization Method quickly, affordably and without requiring you to make a long-term commitment.
By applying intelligent automation to your business we’re able to do what was, until recently, impossible.
The DoCorporate Customer Monetization Method combines technology with personalization. Through our cloud-based platform, we’re able to nurture your customer relationships on autopilot. Something you otherwise couldn’t do.
Autopilot nurturing doesn’t mean set it and forget it. Your customer relationships are too valuable for that. Autopilot nurturing leverages “Intelligent Automation”. The intelligence comes from real human interaction. We look at what’s happening. How are your customers responding? What offers do they like? Which one’s do they ignore?
By applying intelligent automation to your business we’re able to do what was, until recently, impossible.
How do we know? Because that’s what Intelligent Automation provides. It provides insight that you can’t get without systems that keep track of what you’re doing, what’s working and what isn’t.
The Docorporate Customer Monetization Method allows you to see what’s working best for your business without spending thousands of dollars in traditional, outdated marketing tactics and advertising.
Frequent, timely communication with your customers produces revenue-on-demand, when combined with offers and incentives you know they’ll respond to (because it’s been proven to work in your business).
With the . . .
The Customer Monetization Method
- Gone are the days of blindly throwing money at ads that never work.
- Gone are the sleepless nights wondering what tomorrow's gonna look like.
Predictable, higher margin revenue awaits…
You focus on the front-facing, in-person customer experience and our method takes care of all the rest, behind the scenes.
What's Happening Behind The Scenes?
Our team works along side yours, remotely each month. At any time you and your team can login to see what’s going on. The reporting and analytics provide you with transparent insight into the effectiveness of your managed communication and offers.
Likely, for the first time in your business, you’ll be able to measure what’s producing additional business and what isn’t.
Here’s what you’ll find with the Customer Monetization Method working for you behind the scenes:
- Creating and Managing Your Irresistible Offers
- Growing and Maintaining Your Email Customer List
- Creating and Maintaining Customer Email Follow Up
- Growing and Maintaining Your SMS Text Customer List
- Creating and Maintaining Customer SMS Follow Up
- Requesting and Managing Reviews
Who's It For?
The DoCorporate Customer Monetization Method is customized for your business based on your industry.
As Seen On…
What Others Have To Say
Frequently Asked Questions
Click one of the links below . . .
The Customer Monetization Method is built upon a templated automation method that’s tailored to each business.
The customization process includes:
- – offer Creation
- – Opt in Pages
- – Offer Delivery
- – Ongoing Customer Communication
The Customer Monetization Method includes:
- – Customized Offers
- – Customized Opt In Page (hosting included)
- – Customized Thank You Page (hosting included)
- – Email follow up
- – SMS follow up
The Customer Monetization Method has the service levels: LITE, CORE and PREMIUM. Each is available on a month-to-month no contract, cancel at any time basis. See the Pricing Table and service description page for pricing and details.
The Customer Monetization Method is a month-to-month service, there’s no contract, cancel at any time.
To cancel send an email to support@docorporate.com 24 hrs prior to your monthly renewal date.
The Customer Monetization Method comes with a Risk Free 30 Day “I’m Happy or I Pay Nothing” Money Back Guarantee.
No. There’s no Free Trial, but we offer a Risk Free 30 Day “I’m Happy or I pay Nothing” Money Back Guarantee.
Your customized method will be available to you within 2 business days of your profile completion (that provides us with your preferred contact information, branding and offer).
Yes, we strongly suggest you do. We’ll be happy to provide social posts for you to promote your offers on all of your social profiles.
To reach us with any questions about the Customer Monetization Method or any of our other services, you can call 866.723.2522 or reach us by email at support@docorporate.com
How Do I Get Started?
click the “Get Started” button to view the details of each plan
Customer Monetization
PLUS
(Regular Price $797)
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Done-For-You Sales Surge
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Everyting In CORE Plan Plus:
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Review Management
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Review Marketing
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Automated Review Response
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Online Review Requests
"I'm Happy or I Pay Nothing" Money Back Guarantee
Customer Monetization
CORE
(Regular Price $697)
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Done-For-You Rapid Growth
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Web-based Platform
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Branded Website Lead Capture
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Optimized For Desktop
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Optimized For Mobile
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DFY Email List Building
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DFY SMS List Building
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DFY Communcation
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DFY Multi Offer Creation
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DFY Offer Implmentation
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Real Time Reporting & Analytics
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New Customer Campaigns
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Revivification Campaigns
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Existing Customer Campaigns
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Resell Campaigns
"I'm Happy or I Pay Nothing" Money Back Guarantee
Customer Monetization
PLUS SOCIAL
(Regular Price $997)
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DFY Growth & Social Presence
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Everything In The PLUS Plan Plus:
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PLUS DFY Social Posting To Your:
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Google Business Profile
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Facebook Page
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Instagram
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Twitter
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Linkedin
"I'm Happy or I Pay Nothing" Money Back Guarantee
ALL OF OUR PLANS INCLUDE
A RISK FREE 30 DAY “I’M HAPPY OR I PAY NOTHING” MONEY BACK GUARANTEE