What Is A Universal Inbox?
The DoMobileMsg Universal Inbox . . .
helps small business owners communicate with their customers within a single channel, regardless of the communication channel (social media, phone and email) the prospect or customer is using.
You can access our Universal Inbox on both mobile and desktop.
How This Helps You Generate Business Without Spending Money On Advertising
Instead of bouncing between multiple channels and social media accounts, we consolidate all your leads and communication into a universal inbox. No more missed leads because you forgot to check Facebook Messenger, your Google Business Profile or Instagram. Use our automated response feature to immediately engage with a new contact or use our rule settings to assign leads to a particular person. Send reminder notifications to make sure new leads have been responded to and followed up with.
The Universal Inbox helps you nurture your customers through timely communication that positions your business as the solution, precisely when they’re looking for one.
How Does It Work?
Connect Your Accounts
Our Universal Inbox consolidates 7 communication channels into 1 channel that’s accessible on your mobile phone or desktop computer. The 7 channels include: SMS Text, Email, Google Business Profile direct messages, Facebook Messenger, Instagram direct messages, Online Review messages and our Website Welcome Widget chat.
Facebook Messenger
Instagram
Email
Synced GMB Communication
Online Reviews
SMS Text
Site Welcome Widget
Communicate
Carry on SMS text, email or online chat conversations either in our mobile app or desktop app.
The Website Welcome Widget Starter Package Includes:
- 1 Business
- Real Time Conversation Access
- Mobile App
- Desktop App
- Voicemail
- Call Recordings
- Real Time Reporting
- 1,000 Messages / Calls per Month
(1) messages / calls expire at the end of each month and do not rollover
