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Reputation and Review Services

Why Reviews Matter

Reviews Affect Your Business Appearance In Search Results

The presence (or lack) of google reviews directly impacts the way your business appears in broader search results. Local Google search, Google Map search and Yelp search results all show both a star rating and even a snippet of the review in their search results.

Reputation and review services help you minimize the impact of poor reviews, while magnifying the impact of great ones.

The Marketing Benefit of Reviews

Our reputation and review services help get more of the right people to see your business (those searching for your products and services), and they present your business in a positive and trustworthy light.

The Importance of Responding To Reviews

Even a negative review, when responded to appropriately, can help to show transparency and help better position your business. Many business owners say, “Google reviews for my business improved after implementing a review response plan.”

Responding To Reviews Generates Revenue

Businesses that reply to more than 20% of their reviews earn 33% more revenue than average and has been proven to increase retention rates by 124% with your best google review responses.

Recent Reviews Are Relevant Older Reviews Aren't

Consumers make decisions about contacting businesses based upon recent reviews, not older ones. Reviews older than 3 months are seen as irrelevant

Responding To Reviews Is Tough!

12%

ONLY 12% OF MULTI-LOCATION BRANDS RESPOND TO THEIIR REVIEWS

25%

ONLY 25% OF SMALL BUSINESSES RESPOND TO THEIR REVIEWS

Google Reviews Business Response Service

Let us, through our reputation and review services, do the heavy-lifting for you and ensure that all of your reviews are responded to within 24 hours. Our expertly crafted responses minimize the impact of negative comments and ensure that happy customers tell their friends.

Responses to EVERY Review Site and Google My Business Q&A.

Custom Review Responses

Templated and automated responses simply don’t cut it. When your customers leave a review, they want a response that makes them feel heard and understood. Stand apart from your competitors with personalized responses that show your customers that you care. Each of our reputation and review services responses addresses the customer’s unique concerns and works towards a resolution.

Reputation and Review Services Response Escalation

Worried about letting someone respond to reviews on your behalf? With our reputation and review services, response escalation feature you have the ability to be as involved in the process as you’d like. Your responder can forward you their responses to sensitive reviews and you have the ability to edit, request a revision, or post it live as is. All of this can be done directly from your email or mobile device.

Proven Results

Reputation and Review Services What Our Customers Have To Say...

“Our facilities are experiencing tremendous growth and the reputation and review services helps make our GMB pages very active which supports our online ads and helps us stand out from our competition. Eric’s decades of experience in the self storage industry, combined with his online knowledge has been helping our business grow year after year. He treats our business as if it’s his own. As a family owned and operated company that means the world to me.”

Peter Ferraro III

CFS, Westchester Self Storage

“Eric’s expertise has been so helpful in segmenting my business to drive revenue from specific audiences. He really cares about my business success .”

Patti Starr

RA, LMT, SET, Integrated Healing Arts Bodywork

“I was introduced to Eric through a mutual friend and Eric has helped me market my cleaning business and his reputation and review services has helped me with my online reviews over the years.”

Keith Sloane

Owner, Tidy Up Cleaning Services

Our 3 Reputation and Review Services

Online Review Platform (Do It Yourself)

Our online review management platform provides an easy to use, affordable way to stay on top of your online reviews. They’re not going away, and most of your potential customers look to them before deciding to do business with you. If you prefer to manage reviews yourself, our easy to use online review management platform just may be the answer!

Local Review Complete (Done-For-You Service)

This is one of our reputation and review services. It has two (2) components:

1. Reviews. Our review service takes care of gathering, responding to, marketing and reporting on your online reviews. We provide email and SMS templated messages, as well as an online review collection widget that helps you consistently gather online reviews.

2. Directory and Citations. We’ll ensure that your business listing information is being accurately displayed and updated on all relevant directories at all times.

Our Reputation and Review services do this for you. To learn more, visit our Local Review Complete service page.

Review Responses & Management (Done-For-You Service)

Many businesses now realize the importance of promptly responding to online reviews. It’s important not only respond, but to do it in a timely manner. It’s not easy to do that. The only options for most business owners is to respond themselves or to assign that responsibility to an employee. Believe it or not, we’ll provide a dedicated staff member to respond to reviews for your business.

Learn more about our Review Response service, it’s easier and more affordable than you would think.

$ 79 Month
Regular Price $129

Do It Yourself Online Platform
Includes 60+ Review Sites
Generate Reviews
Listen To Customer Reviews
Respond To Reviews
Review Generator Landing Page
Custom Website Review Widgets
Customizable Email Review Requests
SMS Review Requests
Detailed Activity Reports
Performance Reports
Response Reports
Goal Tracker
Alert System
Month To Month
No Contracts

$ 347 Monthly
Regular Price $479

Done For You Online Platform
Includes 60+ Review Sites
Includes 100+ Directory Sites
Directories Updated in Real Time 24/7
Reviews Responded To On Your Behalf
We Provide A Designated Responder
They’ll Respond To Each & Every Review
Not Templated, Personalized Responses
Generate Reviews
Listen To Customer Reviews
Review Generator Landing Page
Custom Website Review Widgets
Customizable Email Review Requests
SMS Review Requests
Detailed Activity Reports
Performance Reports
Response Reports
Goal Tracker
Alert System
Month To Month
No Contracts